Looking for help?
Please check if your question is answered in the articles below! If you couldn’t find what your are looking for, create a new ticket so that we can help you.
- How do I get Bitcoin?
- How can I delete my account?
- How can I pay with PayPal?
- I cannot login on a supported One-Click-Hoster or Website
- How can I pay with sms or call?
- How can I pay with Webmoney?
- I want to pay with another payment method
- My payment with Bitcoin was not successful
- I found a bug or glitch. How can I report?
- How can I use premiumize.me with my browser?
- Are the premium packages one time payments or a recurring subscription?
- How fast can I download from premiumize.me?
- How much data can I store in the cloud?
- Does my ISP take notice of torrent downloads?
- What information do you log and for how long?
- How to download torrents anonymously?
- Do you seed torrent files?
- My torrent is stuck on Loading name.
- My bank refused the Credit Card payment
- How to pay by CashToCode (Cash payment at retail store)
- The retail store does not know CashToCode
- CashToCode Employee Instructions
- CashToCode FAQ
- Can I pay by PaySafeCard?
Technical and Plugins
- My download speed is very low
- How to remove the magnet link handler in Google Chrome
- The icon of the Firefox-Addon is not visible
- I am redirected to the Premiumize.me main page instead of my stream
- I get an error in SABnzbd
- I get the error message "502 - Access denied to your node"
- Remove captchas in jDownloader by disabling the free-mode
- How do I use Premiumize.me with CandiSoft Load! ?
- How do I use Premiumize.me with jDownloader 2?
- How do I use Premiumize.me with Mipony?
- How do I use Premiumize.me with Opera?
- How do I use Premiumize.me with ShareDownloader (Android)?
- How do I use Premiumize.me with SnelNL-client?
- How do I use Premiumize.me with the Google Chrome/Chromium Extension?
- How to use SIP with Premiumize.me VoIP service?
- How can I use premumize.me with my download manager?
- Do I need to install a download manager or torrent client?
- How to use a Chromecast and Airplay with Premiumize.me
- I get the error "NS_ERROR_NET_INADEQUATE_SECURITY" when trying to access the Premiumize.me website
- What is the Fair-Use Limit and how does it work?
- How do I use Local-Access (VoIP)?
- How does the torrent traffic work?
- Can I use jDownloader 1 (v.0.9) with Premiumize.me?
- How does the Torrent-Downloader work?
- How I can be your reseller?
- My Spotify, Netflix, etc. account is still free and not premium
- A certain service does not work. What can I do?
- How much can I download
- Will you clog my bandwidth like p2p and torrent traffic?
- How can I download password encrypted usenet archives to my cloud?